Shipping Policy – kmshop.in

Shipping Policy

We ship only in India as of now .

Shipping above Rs 300 is free  for our customers .

We make products to order to give our customers a personalized experience. We work hard to ensure we ship your orders within 4-7 business days. We have tied up with prominent logistics partners in India and will be sharing your order tracking details with you as soon as we ship. The shipping time is completely dependent on the logistic partner and normal shipping / delivery lead times would be 3-7 working days depending on the location.

Our delivery partner is Bluedart- Dhl, who are one of the leading logistics in India, and work hard to deliver the shipments as early as possible .

Transit Time 

We make products to order .In general, domestic shipments are in transit for 4-7  days, depending upon the location. Parcel may reach certain remote areas later than 7 days also .

 Dispatching the order

Orders are usually dispatched within 4-7 business days of payment of order
Our Production units operates on Monday - Saturday during standard business hours, except on national holidays at which time the production unit will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Change Of Delivery Address
Delivery address can be changed if the package is not dispatched before the notification by the customer .Customers can notify us on social media or on mansigupta0014@gmail.com.

 Items Out Of Stock
If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

If the Package is Late 
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation. It totally depends upon our logistics partner .

 Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.